hai Brahmankar,
As per ur guidance i create reference operation set in ca11 and assign this reference operation set in Rework order in CO07. Then i Add the rework component in that rework order in CO07
Before that i need to know that the customer returned material is in FERT(finished material) quality stock.
After Dismantle only I came to know which has to be rework and scrap.
How to do this process in SAP PP